The Reach Standards are embedded across our services. Our aim is to empower individuals to make their own choices about how they live their lives.

We provide and promote Supported Living provisions to service users with Learning Disabilities to live independently within Derbyshire, along with an Outreach service to those who live with their family or live alone within the community. They are either funded by contract by the local social services, Direct Payments or funded privately

We are registered and have accreditation with Derbyshire County Council and with the Care Quality Commission. Both the Council and The Care Quality Commission carry out reviews of the care services we provide to service users.

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We provide and promote Supported Living provisions to adults with a learning disability to live independently within Derbyshire, along with a Community Outreach service to those who live with their family or live alone within the community funded by contract by the local social services, Direct Payments or privately

We are registered and have accreditation and contracts with Derbyshire County Council and licenced with The Care Quality Commission. Both the Council and The Care Quality Commission carry out reviews of the care services we provide.

At Positive Horizons, we believe that everyone has the right to live the life that they choose for themselves. Our specialist support enables people to live happy and fulfilling lives in their own homes, in supported living with their own tenancies.




Why should you choose Positive Horizons?
Wide range of ´Person Centered´ and holistic services’
Conscientious and an excellent staff team
Over 20 Years’ experience of dealing with Service Users and their families
Accept direct payments or Personal Budget payments
Inspected by C.Q.C.
Accreditation with Derbyshire County Council - rated "Quality Provider 2020"
Derbyshire County Council Specialist Framework Provider Learning Disabilities.
Experience of working with Social Services
Value for Money
24 Hour On-Call facility- (for Supported Living Only)
Registered under ICO and GDPR Compliant.
Excellent knowledge of the Health and Social Care Standards
Successful case studies
Our Aims:
To develop and promote empowerment, independence and positive lifestyles for people with Learning Disabilities Our Vision: (Supported Living)
Individuals with Learning Disabilities will be treated and respected as equal citizens with a choice of accommodation to live in:
- 1 Where to live: (Supported Living)
2 Whom they share their accommodation with: (Supported Living)
3 A range of support services to suit individuals needs and requirements:
4 To ensure service user confidentiality.
5 To have a healthy successful agency, that is a leader in customer service and has a loyal service user and family following.
6 To strive for 100% service user satisfaction.
7 To continuously improve our service and working practices.
8 To provide a personal, reliable, and high-quality service for those requiring assistance in their ‘own home’ enabling them to lead a fulfilling life as possible.

Our Values:
Positive Horizons works with a shared value basis in the provision of support with people with Learning Disabilities. This is illustrated in the following statements: -
1 We will respect the rights of individuals, support them to achieve their choices and individual potential, as members of their chosen community.
2 Anyone who has contact with us will be treated respectfully and involved in any issues relevant to them.
3 We will promote equality of opportunity within the service we provide.
4 We will promote and deliver a service to the Highest Standard.
5 Our policies and procedures support our aim to ensure that all our services are safe to all that use them.
6 We will only use suppliers, work in conjunction with or offer services to other Companies who operate a similar nondiscriminatory practice, in-order to promote the delivery of quality service.
7 Throughout our organisation we will strive to monitor and review our working aims and objectives, in order to be effective and efficient.
8 We will work to improve support and learn from one-another.

This Cookie Policy applies to any websites, branded pages on third party platforms (such as Facebook or YouTube), and applications accessed or used through such websites or third party platforms which are operated by or on behalf of Positive Horizons.

By using this site, you are consenting to our use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies in this way, you should set your browser settings accordingly or not use this site. If you disable the cookies that we use, this may impact your user experience while on this site.

The information below summarises the different types of cookie we use on the site, together with their respective purpose and duration (i.e. how long each cookie will remain on your device).

What Are Cookies?
Cookies are files or pieces of information that may be stored on your computer (or other internet enabled devices, such as a smartphone or tablet) when you visit a Unilever Site. A cookie will usually contain the name of the website from which the cookie has come from, the "lifetime" of the cookie (i.e. how long it will remain on your device), and a value, which is usually a randomly generated unique number. What Do We Use Cookies For?
We use cookies to make this site easier to use and to better tailor our products to your interests and needs. Cookies may also be used to help speed up your future activities and experience on our Sites. We also use cookies to compile anonymous, aggregated statistics that allow us to understand how people use our Sites and to help us improve their structure and content. We cannot identify you personally from this information.

What Types of Cookies Do We Use?
Two types of cookies may be used on this site - "session cookies" and "persistent cookies". Session cookies are temporary cookies that remain on your device until you leave this site. A persistent cookie remains on your device for much longer or until you manually delete it (how long the cookie remains on your device will depend on the duration or "lifetime" of the specific cookie and your browser settings). The information is not, however, personally identifiable, although it could be linked to your personal information.

This Privacy Statement applies to your use of the web site of All About You. Information technology continues to present new and exciting opportunities. However, many people are concerned about how their personal information will be used. We recognise that our users may have concerns about their privacy and confidentiality whilst online. We are committed to ensuring the privacy of our users whilst using our web site.

The following Privacy Statement has been published to provide a clear and concise outline of how and when personal information is collected, stored and distributed by All About You. This Privacy Statement covers personal information collected via the All About You web site.

Personal Information Collected
The nature of personal information collected and maintained by All About You includes information gained for those seeking care at home, or a franchise business opportunity or recruitment opportunity with All About You. For statistical purposes we collect information on: web site activity such as the number of users who visit the web sites; the date and time of visits; the number of pages viewed; navigation patterns; what country and what systems users have used to access the sites; and, when entering our web sites from another website; the address of that website through the use of ‘cookies’. This information on its own does not identify an individual but it does provide All About You with statistics that we can use to analyse and improve our web site. We do not collect information about anyone’s political or religious beliefs, ethnic background or sexual preferences.

Use and Disclosure of Personal Information
Unless you have instructed us not to do so, personal information may be shared within the All About You company, where it will remain confidential and only be used for the purpose as you already intended. All About You undertakes not to sell, rent or trade your personal information.

We will not disclose information about you unless the disclosure is: Required by law, is authorised by law or you have consented to our disclosing the information about you.

As with most business organisations, All About You relies on third party suppliers to conduct specialised activities such as mail-outs, credit checks and the provision of internet services and the processing of specialised media and direct mail activity. These suppliers act on behalf of All About You and do not facilitate their own commercial objectives whilst processing your personal information. While personal information may be provided to these suppliers to enable them to perform their agreed tasks, such information remains the property of All About You at all times and the supplier organisations involved are bound by specific confidentiality and non-disclosure agreements.

Personal Information Security
All About You is committed to keeping secure the data you provide us and we will take all reasonable precautions to protect your personally identifiable information from loss, misuse or alteration.

Your information: what, why and where we use it All About You collects information when you use our website and services. That information can include, for example, your contact details, how you’re using our services, your location or your preferences.

We mostly use your data to keep you connected to our network and manage your account. We also use your data to improve our services and to comply with some legal obligations.

Your marketing preferences
If you’ve chosen to receive marketing messages from us, we’ll use your data to bring you more of the things you’re interested in.

Your data and third parties
We use selected third parties to help deliver services to our customers and to support our business. And sometimes we are legally required to give information to certain authorised agencies. But we won’t share your data with any third parties for marketing purposes, unless you’ve told us it’s ok to do so.

Your rights
You have some important rights that determine how and whether we use your data. For example, you can decide you don’t want to be sent marketing messages and you’re entitled to receive a copy of your data. Your privacy is extremely important to us. So, if you think we’re not handling your data properly we want you to tell us. And after that, if you feel that we aren’t getting it right, you can complain to the Information Commissioner.

Changes to this Statement
All About You may make changes to this Privacy Statement from time to time for any reason. We will publish those changes on our web sites. This Privacy Statement was last updated on 1st Oct 2021.

Aggregate - this is when all data is collected and processed as a total to enable us to look at such information as demographic and geographic trends, so that we can try to produce a better service in the future.

Data - information which is being processed by equipment operating automatically in response to instructions given for that purpose, is recorded with the intention that it should be processed by means of such equipment, is recorded as part of a relevant filing system or with the intention that it should form part of a relevant filing system or forms part of an accessible record.

Data Protection Acts 1984 and 1998 and the new General Data Protection Regulations 2018 - these are the Acts of UK and European Parliaments which set out principles relating to the use of data to ensure that the rights of the person who is the subject of the data are protected under the law.

Personal data - data which relates to a living individual who can be identified from those data, or from those data and other information which is in the possession of, or is likely to come into the possession of, .

Privacy policy - this is a statement by which explains the ways that we try to protect our users' privacy. - and its subsidiary/associated companies. Third Parties - these are companies and people other than and the group of companies of which it is part.

Users - people who use our website and contact us via the website. This is the www.positivehorizons.co.uk website. Your use of this website is subject to the following terms and conditions, which you are deemed to accept each time you use the website.

"we" means , and "our" shall be construed accordingly. "you" means the person firm company or organisation browsing and/or using the www.positivehorizons.co.uk website, and "your" shall be construed accordingly.

Interruptions and Omissions in Service
Whilst we try to ensure that the standard of this website remains high and to maintain the continuity of it, the internet is not an inherently stable medium, and errors, omissions, interruptions of service and delays may occur at any time. We do not accept any liability arising from any such errors, omissions, interruptions or delays or any ongoing obligation or responsibility to operate this website (or any particular part of it) or to provide the service offered on this website. We may vary the specification of this site from time to time without notice.

Links to other Sites
On this site you will be offered automatic links to other sites which we hope will be of interest to you. We do not accept any responsibility for or liability in respect of the content of those sites, the owners of which do not necessarily have any connection, commercial or otherwise, with us. Using automatic links to gain access to such sites is entirely at your own risk.

Information on this Site
Whilst we make every effort to ensure that the information on this site is accurate and complete, some of the information is supplied to us by third parties and we are not able to check the accuracy or completeness of that information. We do not accept any liability arising from any inaccuracy or omission in any of the information on this site or any liability in respect of information on this site supplied by you, any other site user or any other person.

Your Use of this Site
You may only use this Site for lawful purposes. You must not under any circumstances seek to undermine the security of the Site or any information submitted to or available through it. In particular, but without limitation, you must not seek to access, alter or delete any information to which you do not have authorised access, seek to overload the system via spamming or flooding, take any action or use any device, routine or software to crash, delay, damage or otherwise interfere with the operation of this Site or attempt to decipher, disassemble or modify any of the software, coding or information comprised in the Site.

You are solely responsible for any information submitted by you to this site. You are responsible for ensuring that all information supplied by you is true, accurate, up-to-date and not misleading or likely to mislead or deceive and that it is not discriminatory, obscene, offensive, defamatory or otherwise illegal, unlawful or in breach of any applicable legislation, regulations, guidelines or codes of practice or the copyright, trade mark or other intellectual property rights of any person in any jurisdiction. You are also responsible for ensuring that all information, data and files are free of viruses or other routines or engines that may damage or interfere with any system or data prior to being submitted to this site. We reserve the right to remove any information supplied by you from the website at our sole discretion, at any time and for any reason without being required to give any explanation.

Information Submitted by You
We will use information supplied by you when responding to queries and associated administrative functions. This involves us, amongst other things, processing and storing information. We may collect and aggregate data from the information supplied by you to help us to understand our users as a group so that we can provide you with a better service. We may also share aggregate information with selected third parties, without disclosing individual names or identifying information. You consent to us using information provided by you in each of these ways.

We will process any data which you provide in completing the online enquiry form and any further forms, assessments or personal details which you complete or provide to us when using this site in accordance with UK data protection legislation. We explain more about your personal data in our Privacy Policy.

Content Rights
The rights in material on this site are protected by international copyright, software and trademark laws and you agree to use this site in a way which does not infringe these rights. You may copy material on this site for your own private or domestic purposes, but no copying for any commercial or business use is permitted.

Termination
We may terminate your registration and/or deny you access to the site or any part of it (including any services, goods or information available on or through the site) at any time in our absolute discretion and without any explanation or notification.

Liability
We accept no liability for any loss (whether direct or indirect, for loss of business, revenue or profits, wasted expenditure, corruption or destruction of data or for any other indirect or consequential loss whatsoever) arising from your use of the site and we hereby exclude any such liability, whether in contract, tort (including for negligence) or otherwise. We hereby exclude all representations, warranties and conditions relating to this website and your use of it to the maximum extent permitted by law.

You agree to indemnify us and keep us indemnified against all costs, expenses, claims, losses, liabilities or proceedings arising from use or misuse by you of this site.

You must notify us immediately if anyone makes or threatens to make any claim against you relating to your use of this site.

Choice of Law and Jurisdiction
The use of this website and any agreements entered into through this website are to be governed by and construed in accordance with English law. The courts of England are to have exclusive jurisdiction to settle any dispute arising out of or in connection with the use of this website or any agreement made through this website.

Some of the goods or services offered through this website may not be lawful or may otherwise not be permitted in certain countries outside the United Kingdom. If you attempt to order, receive, purchase or otherwise benefit from any such goods or services, we do not accept any liability for any losses suffered by you in using this website which you would not have suffered had you been accessing this website as a United Kingdom resident (including as a result of us being prevented from dealing with any application or enquiry by any law, regulation or other ruling applicable in any country).

Changes to Terms and Conditions and Invalidity
These website terms and conditions may be changed by us at any time. You will be deemed to accept the terms and conditions (as amended) when you next use this site following any amendment.

If any provision of these terms and conditions is held to be invalid by a court of competent jurisdiction, such invalidity shall not affect the validity of the remaining provisions, which shall remain in full force and effect.